Frequently asked questions

We’re here to help you every step of the way.

General Questions

While we are based in Sydney, Australia, we regularly serve clients from all English-speaking countries including the US, UK, Canada, and many more. We have experience worldwide and are familiar with various industry-relevant social and cultural nuances.

While we are double-qualified (CEIP with PARWCC and RCSA), our expertise has primarily been honed by transforming 1000’s of resumes throughout our 15+ years of diverse, collective experience in all industries.

Our insights have beeen published across numerous Australian news sources, such as TheAdvertiser and The Courier Mail, as well as and General Assembly to mass audiences of over 2.3 million.

ATS (Applicant Tracking System) refers to software that HR and recruitment staff use to filter out candidates based on keywords. So if you haven’t optimised for it, your resume may never progress!

We use our experience with multiple ATS’s to ensure you maximize your chances of beating the ATS and landing that interview.

Unlike other resume firms, we take a tailored approach to all clients. Expect to partner closely with one of our consultants until all aspects of your job search are optimised. At Invivify, you’re never just a number to us!

Order-Related Questions

That’s great news! First, one of our skilled consultants will contact you via your given email address within 1 business day. Be sure to check your spam just in case our initial email was re-directed.

From here, we’ll organise an initial consultation call to gauge your requirements & expectations for your upcoming order. We’ll also discuss the next steps in this call as well. As a general note, you can expect your order will be completed within 5 business days.

Looking forward to working with you!

Our 10-day revision policy allows Invivify customers to request as many changes to their initial drafts within a 10-day period. This, not only allows us to be efficient with our work, but also ensures our customers leave 100% satisifed with the end result. 

Of course – not to worry! Whether you have no experience, or have led multinational companies, we’ve designed strategies to transform your application, so you stand out no matter what.

Most definitely! Our consultants have worked with clients across various industries, including finance, construction, technology, law, creative arts, medicine, among many others. Our solutions are individually crafted to suit all job seeker needs, and molded to solve your specific challenges.

Not a problem at all! If you have a specific order request, please feel more than free to contact us here. You can expect us to respond within 1 business day!

We uphold strict adherence to 100% confidentiality, taking the privacy of our clients’ information extremely seriously.

While many resume firms will outsource to a 3rd-party, you can rest assured knowing only our eyes will ever see your information. Your information is never offered as samples and is immediately and securely locked.

Have a specific question?

Wait, before you go…

Jumpstart your career with our free resume review, expertly crafted for you. One of our consultants will get back to you within 1 business day, that’s our promise!